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Tenant’s Fees | Enlighten Estate Agents
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Tenant Fees

There’s a lot of work involved in setting up and maintaining a tenancy. Below, we explain the rental fees Enlighten charges to tenants when setting up a new tenancy, and then throughout a tenant’s time in the property.

Our fees and terms are completely transparent. We provide properties for all types of tenants and work with you to make you move as hassle-free as possible.

Before Moving In

Application Fee: £290 (Identity, immigration and visa confirmation, financial credit checks, obtaining references from current and past landlords & employers and any other relevant information to assess affordability)

This is the total charge for the dwelling and NOT per applicant.


Reference Checks For The Guarantor: £40

Covering credit referencing and preparing a Deed of Guarantee as part of Tenancy Agreement


Deposit: 6 weeks of rent to cover the added risk of the property damage that is beyond fair tear and wear.

This is subject to referencing, a landlord may require a higher deposit if the referencing criteria is not met. Further details will be provided at that time.


Pet Deposit (returnable additional Security Deposit) £x depends on property

To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy


Administration Fee: £0

Holding & Reserve Deposit: £0

Check In Fee: £0


During your tenancy


Extension And Renewal Documentation: £55

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement


Amendment Fee: £25

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy


Early Termination Fee: £300 for advertising, conducting viewings, drawing up the tenancy agreement, carrying out check-out/check-in inventories etc.  We must stress the tenancy is still the responsibility of the existing tenant until a new tenant signs.


Last minute cancellation of prearranged visits: £60

2nd rent reminder letter administration charge: £20

3rd rent reminder letter administration charge: £20


Ending your tenancy

 Check out fees (tenant’s share): £35-£120 depending on the property size

Future Landlord Reference Fee £0 per reference request

Collating information and preparing a reference for a future landlord or letting agent


Other fees and charges

 Unpaid rent/returned payments: £25 per payment unpaid or returned + interest on late paid or unpaid rent 4% above Bank of England Base Rate from date due

Credit card payment fee: 3%

Cash Handling Fee: 1%

Call out services: £40 per hour plus any actual costs incurred

Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the prevailing rate.


Lost security items: £20 plus item cost

Obtaining necessary permissions, sourcing providers and travel costs


Professional Cleaning (if required) £depends on charge from cleaner per hour which will be deducted from the Security Deposit (only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy).


Tenant’s content insurance: available on request £ depends on the insuring items