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Fees To Landlords And Tenants
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Fees to landlords

Commission, fees and charges

Full Management Fee- 11%

Introduction Only- £299

Application Fee: £100

Provide guidance on compliance with statutory provisions and letting consents

Advise on refurbishment

Carry out accompanied viewings (as appropriate)

Market the property and advertise on relevant portals

Erect board outside property in accordance with Town and Country Planning Act 1990

Advise on non-resident tax status and HMRC (if relevant)


Additional fees and charges (where applicable)

Energy Performance Certificate (EPC): £69

Gas Safety Certificate: £ available on request

Inventory Fee: £ available on request

Dependent on the number of bedrooms and/or size of the property and outbuildings

Deposit Registration Fee: £40

Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme.

Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of start of tenancy

Additional property visits: £38

To attend for specific requests such as neighbour disputes; more visits are required to monitor the tenancy; or any maintenance-linked visit

Renewal Fee £55

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Service of Section 13 Notice (rent increase notice for a statutory periodic assured shorthold tenancy): £25

Arrangement Fee for works/refurbishment over £200: 10% of net cost

Arranging access and assessing costs with contractor; ensuring work has been carried out in accordance with the spec

Obtaining up to three contractors quotes: £30

Checkout Fee £90

Agree with tenant check out date and time appointment

Instruct inventory provider to attend

Negotiate with landlord and tenant any disbursement of the security deposit

Return deposit as agreed with landlord and tenant to relevant parties

Remit any disputed amount to Scheme for final adjudication

Instruct contractors; obtain quotes; organise repairs /replacement/cost of any broken or missing items

Court Attendance £50 per hour

Dispute Fees: £40

Post checkout if any proposed deductions in the security deposit are disputed by the tenant, this fee covers

compiling the relevant documentation to support the landlord’s position.

Withdrawal Fees: £ actual cost

When a Landlord terminates an agreement before the tenancy has started, any actual costs incurred in the

marketing and set up of the property are passed to the landlord.

Withdrawal Fees: £300

When a Landlord terminates an agreement and the tenant remains in the property. The fee includes

notifying the relevant utility providers and advising the tenant of their security deposit status.

Landlord Insurance: available on request

Tenants Fees

There’s a lot of work involved in setting up and maintaining a tenancy. Below, we explain the rental fees Enlighten charges to tenants when setting up a new tenancy, and then throughout a tenant’s time in the property.

Our fees and terms are completely transparent. We provide properties for all types of tenants and work with you to make you move as hassle-free as possible.

Before Moving In

Application Fee: £290 (Identity, immigration and visa confirmation, financial credit checks, obtaining references from current and past landlords & employers and any other relevant information to assess affordability)

This is the total charge for the dwelling and NOT per applicant.

Reference Checks For The Guarantor: £40

Covering credit referencing and preparing a Deed of Guarantee as part of Tenancy Agreement

Deposit: 6 weeks of rent to cover the added risk of the property damage that is beyond fair tear and wear.

This is subject to referencing, a landlord may require a higher deposit if the referencing criteria is not met. Further details will be provided at that time.

Pet Deposit (returnable additional Security Deposit) £x depends on property

To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy

Administration Fee: £0

Holding & Reserve Deposit: £0

Check In Fee: £0

During your tenancy

Extension And Renewal Documentation: £55

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Amendment Fee: £25

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Early Termination Fee: £300 for advertising, conducting viewings, drawing up the tenancy agreement, carrying out check-out/check-in inventories etc.  We must stress the tenancy is still the responsibility of the existing tenant until a new tenant signs.

Last minute cancellation of prearranged visits: £60

2nd rent reminder letter administration charge: £20

3rd rent reminder letter administration charge: £20


Ending your tenancy

 Check out fees (tenant’s share): £35-£120 depending on the property size

Future Landlord Reference Fee £0 per reference request

Collating information and preparing a reference for a future landlord or letting agent


Other fees and charges

 Unpaid rent/returned payments: £25 per payment unpaid or returned + interest on late paid or unpaid rent 4% above Bank of England Base Rate from date due

Credit card payment fee: 3%

Cash Handling Fee: 1%

Call out services: £40 per hour plus any actual costs incurred

Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the prevailing rate.

Lost security items: £20 plus item cost

Obtaining necessary permissions, sourcing providers and travel costs

Professional Cleaning (if required) £depends on charge from cleaner per hour which will be deducted from the Security Deposit (only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy).

Tenant’s content insurance: available on request £ depends on the insuring items